National Account Manager

Remote (with travel to business sites as required)

Purpose

An exciting opportunity to join an innovative, market-leading accident management and technology company. Highly competitive package.

You will be the primary interface between our customers and the business with full accountability for account performance. Internal stakeholders will also be key clients for you, communicating customer needs and future strategies.

Benefits

• Holiday purchase scheme.
• Additional birthday holiday day.
• Employee benefits Scheme, including counselling service and 24/7 GP service.
• Salary to be disclosed at interview.

Other

• Hours: Average 38.5 per week.
• Travel: Extensive UK travel is expected in addition to regularly attending industry networking events and customer activities at locations across the UK which may require staying away from home periodically.
• Equipment: Company will provide laptop, mobile phone and company car/car allowance.
• Holiday entitlement: 23 days, plus statutory bank holidays.

Role Profile

To be successful in this role you must be highly organised, demonstrate excellent communication skills, be target driven and extremely focused on the delivery of high-quality outputs within a fast-paced agile environment. Attention to detail and the ability to confidently present at board level is essential along with experience of the claims and motor repair sector.

Managing a portfolio of blue-chip insurer clients, you will be required to interact to a high standard, presenting complex data to stakeholders at all levels, identifying new business opportunities and growing existing business.

Key accountabilities include:

• Own, develop and maintain relationships with customers to ensure long-term success.
• Network with key customers to identify and address specific needs.
• Act as the liaison between customers and internal teams ensuring clients' requirements are met.
• Identify and attract prospective strategic customers.
• Negotiate contracts and terms.
• Review management information data, identify trends and share insights with clients
• Maintain high customer satisfaction ratings, according to company standards.
• Implement strategies for delivery of all products to new and existing customers.
• Keep updated with internal and external developments and suggest new ways to increase sales.

Person Specification

Essential

You will...

• be highly organised.
• be an excellent communicator.
• be a confident presenter.
• be a farmer and hunter.
• be target driven.
• be customer centric.
• be a problem solver.
• have the ability to create and maintain successful relationships at all levels.
• be a strategic thinker.
• be UK based.
• have UK motor claims experience
• have evidence of exceeding targets (both turnover and profit).
• have a good working knowledge of motor engineering and the accident repair process.
• have advanced understanding of commonly used Microsoft Office applications.
• have a full UK driving license.

Desirable

You will...

• have a minimum 2 years' account management or supply chain experience.
• be naturally innovative to facilitate problem to solution success.
• have an existing contact network within the UK motor claims industry.
• be technology advanced with an early adopter mentality.

To apply, please click below and attach your CV.