Vizion and our members take great pride in providing a quality service from start to finish, ensuring our employees and members deliver exemplary levels of service to all customers without exception.

Vizion leads the way on customer service, and constantly review procedures and processes to make the repair process simpler, more transparent and a better experience for all our customers.

We were the first repair network to introduce Customer Charter to ensure we can consistently deliver quality throughout the process and the first to offer a lifetime guarantee certificate when the repair process is complete.


VIzion Repair Journey

Customer Centric


Putting the customer at the forefront of the repair experience with choice and clarity, with great customer service, driven by human interaction.


Vizion Repairers

Quality Repairs


Experienced repairers know what they are doing – we let them do what they do best. An ethos that binds the network together.


VIzion Support

GET IN TOUCH


Whether you've got a question about our services or one of our products or would like to know more about Vizion, we are here to help.

Have a repair with Vizion?

To access your hub, you would have received unique details via email or SMS to access your own branded hub link, if you have not yet received your login information let us know either by contacting us on 01482 428200 or using our contact form.

Share our Vizion