When a vehicle is repaired and collected, Vizion send out a simple star based survey that can be filled in by simply clicking on the link provided, this takes only 2 minutes.

The data is then collected and processed to give each member a score based on the feedback given. EVERY question and reply is taken seriously and our system allows only genuine information to be added. Our system then rewards our members with a rating based on the feedback.

In the unlikely event that your experience was less than perfect, we may call you to see what happened so that we can investigate further.