The interface has been designed to show important information on the table and provide the ability to filter repair either by date, provider, status or use the free text box to search of a customer name or show particular vehicle manufacturer.
If you know the vehicle registration then simply type it in here to be taken to the job card. If you would like to see all repairs, just press search.
Provides the current status so you can make an informed decision on the type of update or WayPoint. See Status page for more information.
Every repair should have one, as the customer will have visibility and expectations.
This can also indicate what type of update should be used, based on the time left.
Cortex provides the means to communicate with your customer and to engage with them on a digital level.
Find our more about the customer journey and the way you can help with the digital tools available.
All customers are given the option to leave feedback on the repair journey they had, learn how it works and what you need to do.