Understanding Cortex

With shifting consumer expectations, it's crucial for bodyshop's to rethink their customer experience across the full journey—and choosing the right digital platform is a key step towards getting there.

Cortex, a digital repairer platform, designed to seamlessly integrate into the everyday lives of a bodyshop and customer repair journey and provide a holistic view of repairs and customer interaction, providing tools to the network to enable a comprehensive next generation digital solution.

Advances in the internet, mobile technology and social media, have transformed the repair journey, blurring traditional, physical, geographic, personal, and time boundaries. Today's digitally empowered customers are in control, they're communicating, interacting, and expecting 24/7 access to brands from any location, on any device. By adopting the latest technology, you have the ability to deliver incredible repairer experience, but not without a little discipline, a little work and commitment.

Cortex is the only platform that has a direct link with the Insurer and Manufactuer customer hubs and as such is the best choice to update your customers alongside AutoFlow standard diary updates.