Your Repair Portal

The 'More Options' control allows you to filter your results, either combining them or using individually. To see these, click the bar to show and click again to hide.

Repair Status

You can filter the repairs via their current status, or if you are using the list option of show all repairs, you will also be able to see legacy repairs that are now 'closed'.

Date Added

You can search for a particular date or provide a data range.

Work Provider

Split into each Work Provider associated to you.

Contract

We have created 'contracts' to group Work Providers typically by brand.

Keyword

If you are looking for a particular customer, vehicle manufacturer or a model, then use the free search option to filter your results.

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Help & Support

Simple, efficient and free customer updates

Cortex provides the means to communicate with your customer and to engage with them on a digital level.

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Help & Support

Getting the most from Green Earth Initiative

Find our more about the customer journey and the way you can help with the digital tools available.

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Help & Support

Understanding the feedback process

All customers are given the option to leave feedback on the repair journey they had, learn how it works and what you need to do.