Repairer Profile

There are options you can change that will go live straight away

Lizsted below are some of the elements available, if you need to change names, addresses or telephone numbers you will need to speak to the network managment team, who will amend your master recor.

Opening Times

Your opening times can be altered on Cortex by using the opening times page. Add your revised times and save, Cortex will then populate all versions of your profile across all the sites and notify Vizion

Email Addresses

So we can ensure that relevant data is sent to the right person, we have an email list for each repairer, this will allow you to set up email address for particular tasks, then in the future, these will be used to send the correct information to the relevant people.

To use, add emails and then save, you can do this at any time.

Personal Cloud

This will be used to store documents relating to your Vizion Standard audits and previous documents, this will also be used for documents only for your associated bodyshop's.

Accreditations
Our database won't hold all the accreditations and awards your bodyshop has won, so we have provided the facility for you to let us know of any that you would like to see on your profile
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Help & Support

Simple, efficient and free customer updates

Cortex provides the means to communicate with your customer and to engage with them on a digital level.

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Help & Support

Getting the most from Green Earth Initiative

Find our more about the customer journey and the way you can help with the digital tools available.

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Help & Support

Understanding the feedback process

All customers are given the option to leave feedback on the repair journey they had, learn how it works and what you need to do.