As the title suggests, this is an overview of the job with key details. This also shows the customer communication capabilities so you can see the preferred comms preference and availability.
This is information captured from the Bodyshop Management System, none editable and for reference only.
This shows the booking details from the customer with damage details and repair photos.
When the repair has been collected or is complete, the feedback for the repair will be shown here.
Cortex provides the means to communicate with your customer and to engage with them on a digital level.
Find our more about the customer journey and the way you can help with the digital tools available.
All customers are given the option to leave feedback on the repair journey they had, learn how it works and what you need to do.