Options and filtering

As with other instances on the site, you can aggregate the data based on the filters.

These are dependent on the list and the relevant options will show.

1. Date range

Select a day or a particular date range. By default, the date range begins at the start of the calendar year.

2. Region

If you have bodyshops in different regions, you can use this option to focus on a single region.

3. Work provider

Shows the work providers that use Feedback.

4. Contract

Provides a group of work providers.

5. Apply your filters

Once you have set your filters, click Apply to generate a list of feedback based on your requirements.

Click a vehicle registration to view its repair job card. The speech mark symbol indicates that a customer has left feedback.

You can review your customers' comments and results by clicking their names.

Options page
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Help & Support

Simple, efficient and free customer updates

Cortex provides the means to communicate with your customer and to engage with them on a digital level.

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Help & Support

Getting the most from Green Earth Initiative

Find out more about the customer journey and the way you can help with the digital tools that are available.

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Understanding the feedback process

All customers are given the option to leave feedback on the repair journey they had, learn how it works and what you need to do.