Cortex is Vizion's centralised digital platform, enabling seamless integration between repairers, clients, and customers, saving time, effort and delivering a consumer-grade digital experience every time.

As an end to-end web-based solution, Cortex provides a single portal for customers and repairers to connect seamlessly, so the repairer can focus on their services whilst Cortex supports the process, branding and communication methods. Because of its connectivity, flexibility and reliability, it remains the most advanced all in one system for the complete repair journey for our clients available today.

October sees a number of key updates ensuring repairers have the tools at hand to manage the customer digital expectations, with leading messaging and communications system with free SMS

and multiple notification possibilities, ensuring the customer can be updated regularly, and relevantly, cutting down frustration and calls.

Our development team have reviewed some of the key parts of Cortex and updated user interfaces and code to be more intuitive and responsive to the needs of you and your team. With some major updates and expansion of services being tested for release in the coming months, 2023 will offer eCommerce, adaptive systems and processes and system wide parts communication capabilities.