The hub is our way of ensuring the cusotmer is kept up to date throughout the repair journey, with 'jargon-free' explinations of the current repair status, also dependant on the particular part of the journey, there may be additonal options that you can choose regarding your repair. Your expected completion date is also visible, so you can organise time for delivery or collection .
From time to time, our repairers may offer additional options or services to enhance your repair and send photos to show the progression. Don't worry we will email you of any options or changes
Once complete the hub will prepare your lifetime guarantee and offer the option to rate the service via a very simple star based feedback form.