When a vehicle is repaired and collected, Vizion send out a simple questionnaire that can be filled in by simply clicking on the link provided.
The data is then collected and processed to give each member a score based on the feedback given. EVERY question and reply is taken seriously and our system allows only genuine information to be added. Our system then rewards our members with a rating based on the feedback.
In the unlikely event that your experience was less than perfect, we may call you to see what happened so that we can investigate further.
Your custom and service is important to us and we constantly review our members, procedures and methods to ensure that the service is exemplary.