Had An Accident?

Vizion are here to help every step of the way to ensure you get your vehicle back, as quickly and as safely as possible.

Combining our experience, technology, standards and our quality control, we can offer a complete package to ensure your repair is dealt with in the best possible way.

Our network covers the whole of the UK, so wherever you are we can assist you, promptly and with care. Use the icons below to start the process, or find your nearest Vizion using our postcode search.

Would you know what to do if you are unfortunate enough to be involved in a motor accident? Here are some helpful tips.

Stay calm, keep safe

If you've had an accident, it's important not to panic. Turn off your car engine. Turn on your hazard lights and get out of your car safely – you may want to exit from the passenger side to avoid traffic.

Call for help

If you or anyone has been hurt in the accident, call the emergency services immediately on 999 and give your location and casualty details. The safety of everybody involved is always the first priority.

If there are any injuries or your car is blocking the road, always call the emergency services and move you and your passengers to a safe location.

Don't put yourself in danger

Stand a safe distance away from your car and the road. Don't smoke or use mobile phones if there's a risk of petrol vapour in the air. Don't move any vehicle until the police have arrived, unless there's a chance of further injury if it stays where it is.


If another vehicle is involved make sure that you obtain the driver's name, address, vehicle registration number and insurance details. A telephone number is also useful if possible.

Take Photos

Ensuring it is safe to do so, take photos of the damage to your vehicle, the damage to the other vehicle or property and road layout and scene. These photos will protect you later and make your claim easier to manage.

Don't admit liability

Whether you've had a minor prang or suffered something more serious, don't admit liability even if you think the accident was your fault.

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