The courtesy cars are typically small hatchbacks, classed by insurers as Class A or B; courtesy vans are typically car derived vans. Should you wish to upgrade this it may be possible subject to any policy restrictions and availability, although there will be a charge from the repairer for this.
All courtesy cars can be delivered to your door when your damaged vehicle is collected for repair by your chosen Repair Centre. You will need show your driving license to the delivery driver and complete any required documentation and processes before hire can commence. If required, your Vizion Repair Centre will liaise with your Insurance Company to arrange the transfer of insurance cover for the courtesy car.