Vizion takes great pride in providing a quality service from start to finish, ensuring our employees and members deliver exemplary levels of service to all customers without exception.

We've always led the way on customer service, and constantly review our procedures, processes, and members to make the repair process simpler, more transparent and a better experience for all our customers. We were the first repair network to introduce Customer Charter to ensure we can consistently deliver quality throughout the process and the first to offer a lifetime guarantee certificate when the repair process is complete.

Find your nearest repairer using our Member map and postcode search, review the repair process so you know exactly how your vehicle will be repaired, and if you are using Vizion, did you know our members will provide a courtesy car for the duration of the repair.

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Get in touch

Contacting us is simple, whether you have a question or comment please either use the contact form provided or call our customer service team on 01482 428200 and we will be happy to help

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Your Guarantee

All repairers by Vizion carry a Paint and Body Lifetime Guarantee as standard, testament to our commitment to our customers, confidence and belief in our high levels of quality and workmanship.

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Your Feedback

Vizion recognises the importance of customer feedback to provide insight into both positive and negative perceptions of our repairers, our staff and our services.

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Frequently Asked Questions

Our customer support team have listened to your feedback and used their knowledge to put together a list of answers to your most frequently asked questions.

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