Current Call Status

, we appreciate your support and we thank you for your patience.

We are currently facing a higher than normal demand on our telephone lines, which is unfortunately driving high wait times. We subsequently want to ensure that we prioritise the lines and they are available for urgent queries only.

Therefore , whilst we are experiencing this unprecedented amount of call volume, please can we ask that you check the Service Level Agreements in the first instance for any query resolution.

, if your query requires an urgent response, please put CATEGORY 1 in the subject of your email and we will aim to get the query resolved as soon as possible.

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