Organisations and individuals with accident damaged prestige vehicles can contact Vizion via central call centre or by electronic feed. Vizion allocates work based on capacity, vehicle manufacturer and type of repair.

Network management, including allocation, stage progression, on time delivery and invoicing, is handled centrally.

Organisations and individuals can view location, progress and any notes relating to each repair either online or by direct feed into back office systems. Data is ring fenced and handled in accordance with the DPA.